A lack of knowledge regarding specific customs and practices unique to a country has derailed many a foreign business opportunity. Included here is a list of some customs to keep in mind:
Appointments are required and should be made several weeks in advance.
Handshakes are used upon meeting and departing. Some Vietnamese use a two-handed shake, with the left hand on top of the right wrist.
Business cards are exchanged on initial meetings and should be presented with both hands. When receiving business cards ensure you show proper respect to it and do not simply glance at it and put it on the table.
Relationships are critical to successful business partnerships. Always invest time in building a good relationship based on both personal and business lines. Any initial meeting should be solely used as a "getting to know you" meeting.
Negotiations can be slow so it is important to bear in mind that decisions have to go through a lot of red tape and also group consultation. Be patient.
Business gift giving is fairly common at the end of a meeting or during a meal in honour of your business associates. Gifts should be small but not expensive. Something with your company logo or something typical from your country both make excellent gifts.
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